Privacy Policy

Last updated: [June 2026]

This Privacy Policy describes how Yulong Workshop (“we”, “us”, “our” or “the Website”) collects, uses and discloses your personal information when you visit, use our services, make a purchase from yulonghuang.com, or otherwise communicate with us in relation to our business.

For the purpose of this Privacy Policy, “you” and “your” refer to the user of our services, including customers, website visitors and any other individuals whose information we collect.

Please read this Privacy Policy carefully. By using or accessing our website and services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our website or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, operational needs or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date above.

Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Personal information means information that identifies, relates to, describes or can reasonably be associated with you.

Information You Provide Directly

You may provide us with personal information when you use our website, place an order or contact us. This may include:

• Your name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment confirmation details
• Account login details, if you create an account
• Customer service information, including messages, enquiries, complaints or other communications you send to us

Certain features of our website may require you to provide specific personal information. You may choose not to provide this information, but this may prevent you from using some parts of our website or services.

Information Collected Automatically

When you visit or interact with our website, we may automatically collect certain information about your device and usage of our website. This may include:

• IP address
• Browser type
• Device information
• Network connection information
• Pages viewed
• Time spent on the website
• Interaction with website features
• Cookies, pixels and similar tracking technologies

We use this information to operate, improve and protect our website and services.

Information from Third Parties

We may receive personal information about you from third parties, including service providers who help us operate our website and business. This may include:

• Shopify, which supports our online store
• Payment processors
• Shipping and logistics providers
• Marketing and advertising partners
• Data analytics providers
• Customer support tools or service providers

Any information received from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use your personal information to provide our services and fulfil our contract with you, including:

• Processing your order
• Processing your payment
• Arranging shipping and delivery
• Sending order confirmations and updates
• Managing returns, exchanges or refunds
• Creating and managing customer accounts
• Providing customer support

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including:

• Sending promotional emails, offers or updates
• Showing relevant products or services
• Improving the shopping experience on our website
• Personalising advertisements or marketing content

You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or by contacting us.

Security and Fraud Prevention

We use your personal information to detect, investigate and prevent fraud, unauthorised transactions, illegal activities or malicious actions.

For security reasons, we may contact you to verify order details before shipment. If we are unable to verify an order or if an order appears suspicious, we may cancel the order and issue a refund.

Customer Communication and Service Improvement

We use your personal information to:

• Respond to your enquiries
• Provide customer support
• Improve our website, products and services
• Maintain our business relationship with you
• Understand how customers use our website

Legal and Compliance Purposes

We may use your personal information to comply with applicable laws, regulations, legal obligations, dispute resolution processes or to enforce our website terms and policies.

Cookies

Like many websites, we use cookies and similar technologies on our website.

Cookies help us:

• Remember your preferences
• Keep items in your shopping cart
• Improve website functionality
• Analyse website traffic
• Understand how visitors interact with our website
• Improve and personalise our services and advertising

You can set your browser to remove or reject cookies. However, blocking cookies may affect your user experience and may prevent certain website features from working properly.

For more information about Shopify cookies, you may refer to Shopify’s cookie policy.

How We Disclose Personal Information

We may disclose your personal information to third parties where necessary to provide our services, operate our business, comply with legal obligations or protect our rights.

This may include sharing information with:

• Shopify and website service providers
• Payment processors
• Shipping and logistics providers
• IT service providers
• Data analytics providers
• Customer support providers
• Marketing and advertising partners
• Business partners
• Professional advisers
• Government authorities, regulators or law enforcement where required by law

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, restructuring or sale of assets.

We do not use or disclose sensitive personal information for the purpose of inferring personal characteristics without your consent.

Third-Party Websites and Links

Our website may contain links to third-party websites or online platforms that are not operated or controlled by us.

If you click on a third-party link, you should review that website’s privacy policy, terms and security practices.

We are not responsible for the privacy, security, accuracy or practices of third-party websites or platforms.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Security and Retention of Information

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Provide our services
• Maintain your account
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements and policies
• Maintain business records

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to request a copy of your personal information
• The right to withdraw consent where processing is based on consent
• The right to object to or restrict certain processing activities
• The right to opt out of marketing communications

These rights are not absolute and may be subject to legal limitations.

To exercise your rights, please contact us using the details below. We may need to verify your identity before responding to your request.

Marketing Communications

We may send you marketing emails from time to time.

You can opt out of promotional emails at any time by clicking the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing emails, we may still send you non-promotional messages relating to your account, orders, transactions, shipping updates or customer service enquiries.

International Users

Please note that we may transfer, store and process your personal information outside your country or region of residence.

Your information may be processed by our staff, service providers and business partners in other jurisdictions. Where required, we will take appropriate steps to protect your personal information in accordance with applicable laws.

Complaints

If you have any concerns about how we handle your personal information, please contact us using the contact details below.

We will review your complaint and respond as soon as reasonably possible.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices or wish to exercise your privacy rights, please contact us:

Email: info@yulonghuang.com
Website: www.yulonghuang.com
Business name: Yulong Workshop

For Shopify, you can paste this into Online Store → Pages → Privacy Policy or Settings → Policies → Privacy Policy.